First time shopping with ZALORA? We're ecstatic to have you onboard the fashion wagon! Select your preferred platform below and follow the simple steps to place your order.
Placing an order on our mobile app is simple! Just follow these easy steps.
1. Select your preferred size (if applicable). For apparels and shoes, do select the correct US/UK/EU sizing.
2. Click 'Add to Bag'.
3. You can either continue shopping, or if you are settled on purchasing your item(s), click on the bag icon on the top right corner and click 'Checkout'.
4. At the Checkout page, you will be prompted to indicate your shipping/billing information and also your preferred payment mode
- You can checkout with logging in or registering for an account by using Guest Checkout
- If you don’t have a ZALORA account and select Guest Checkout, you will have the option to create an account immediately after you complete the purchase.
- Order confirmation emails and order-related communication will be sent to the email address you provide during Guest Checkout. Please make sure you provide a valid email address.
5. Before clicking on 'Order Now', be sure to review your order as highlighted below:
- Review your delivery address and choose your payment method. If you are returning customer, both fields will have been saved from your previous transaction. You may make changes by clicking on 'Change Address or 'Change Payment'.
- Note delivery lead time of each item
- Apply promo code (if any)
- Insert your loyalty number if you are a part of our loyalty programmes
- Confirm Grand Total Amount
After checking out, you will receive a confirmation email as well as your order details in your email. It’s that simple!
We've gone ahead and created this 'How To' video just for you!
You’re done! You will be receiving an Order Confirmation email shortly after your order is placed as well as an Order Shipped email once your shopping is shipped out of our warehouse to our delivery partners. It’s that simple!