One of the great things about shopping on ZALORA is that we offer you a diverse selection of payment options! Purchase your orders using any of the following payment methods (select one):
- Cash on Delivery (COD)
- E-Gift Card / My Store Credit
- Visa / MasterCard Debit Cards
- Visa / MasterCard Credit Cards
- Online Banking
- American Express Cards via Maybank Ezypay
- Pay by Installments
- Bank Transfer
COD is an exclusive service we provide to our customers for certain postal codes. We deliver through our logistics partners Ta-q-bin or GDEX.
Please key in your postal code HERE to find out if we accept COD.
Please note that you need to pay the Cash On Delivery amount before opening your parcel and trying on your items. This is for security and anonymity purposes. If you don't like the products or the size doesn't fit for you, you can always return the items afterward.
''My Store Credit' is a feature on ZALORA that allows you to accumulate store credits that can be used to pay for your ZALORA purchases. Your Store Credit balance will be shown on the Account tab once you are logged in. You can also track your transaction history and credit validity period.
As our valued customer, you have one year from the date of disbursement of Store Credit to use them. If left unused past the one year expiration date, they will automatically be removed from your account. So don't forget to use them! You can view your store credit details and exact expiration date in a table under My Store Credit.
Store credits are issued in the following scenarios:
- E-Gift card was purchased and you added the code into My Store Credit.
- Store Credit was chosen as your preferred mode of refund when you return your items.
- Store Credit was chosen as your preferred mode of refund in the event of a pre-paid order cancellation.
- Any refunded store credit that is used on a new order, can only be refunded as store credit.
Any balance of store credits will automatically be applied on your next purchase at check out.
Online banking is a service provided by iPay88. It is an Internet Payment Switching Gateway through credit card, Internet Banking (or E-Debit) & Electronic Wallet (E-Wallet), developed by Mobile88.Com Sdn. Bhd.
It is the same Online Payment Gateway System currently provided by many licensed Financial Institutions. For that reason, you can be certain of iPay88's security. iPay88 also complies with PCI Data Security Standard and Malaysia Payment System Act. Find out more about iPay88 HERE.
IPay88 - Affiliate Banks Include:
- CIMB Clicks
- Hong Leong Bank
- PBe Bank
PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant. You can sign up for a PayPal account by going HERE to create your PayPal account.
Unfortunately, we are not in a position to assist with PayPal account problems. Please contact PayPal customer service. Please note that payment(s) will be deducted from your PayPal account immediately after completing your purchase.
For more information, visit PayPal.
We offer Installment Payments for selected Maybank cardholders! Simply click HERE to find out more about Maybank Ezypay via Maybank Credit Cards.
Bank Transfer is only available for certain Malaysian postal codes. If you have selected this payment method, you can proceed with your payment to ZALORA's bank account:
- Bank Name : CIMB Islamic Bank Berhad
- Account Name : Jade EServices Malaysia Sdn Bhd
- Account Number: 8600039284
After payment, please fill in the Bank Transfer slip details requested HERE to complete your transaction. You will find the necessary details on the Bank Transfer slip from the ATM/CDM machine or online confirmation screen after payment.
After placing your order, you have 24 hours to make payment and upload your Bank Transfer slip to avoid your order being canceled.
If you have access to online banking, we strongly recommend using Online Banking for instant payment and processing.