Warranties are only provided by certain individual international Watch and Luggage brand owners and any form of guarantee will be fulfilled by them. Please do not send your items back to ZALORA for servicing or warranty claims. We're sorry, but warranty claims can only be done at the respective brand's service centres. ZALORA does not provide servicing on behalf of customers.
See below for the list of brands that provide warranty for their items:
Please note that these lists are non-exhaustive. Should you require further clarification, please refer to the product description. Alternatively, please reach out to our friendly Customer Experience team at +60 2035 6622 (Monday - Sunday, 9am - 6pm) or drop us an email here for us to assist you better!