In light of COVID-19, please drop off your return items via Ninja Van hubs or select PosLaju, PostCo, or CollectCo branches (MBE Mail Boxes, Caring Pharmacy, MyNews) for free. You may also schedule a return pick up with Grab (to be paid by the customer). Learn more about our returns process here.
For PosLaju Drop Offs
Business hours are from 8.30AM - 3.00PM (Mon-Fri) and 8.30AM -1.00PM (Sat). For post offices inside malls, operating hours are 10.00AM - 3.00PM (Mon-Sat).
Click here to check which PosLaju branches are temporarily not in operation.
Learn more about ZALORA's returns process here.